Privacy Policy

At Pasare, we care about your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, platform, dashboard, integrations, and related services.

By using Pasare, you agree to the practices described in this Privacy Policy.

1. About Pasare

Pasare is an ecommerce management platform that helps users connect ecommerce channels, combine business metrics, monitor performance, and analyze store data with AI-powered insights.

To provide these services, Pasare may process data from your account, connected ecommerce platforms, and usage activity inside the platform.

2. Information We Collect

We may collect the following types of information:

Account Information

• Name

• Email address

• Company or business name

• Login details

• Billing information

• Team member information

Ecommerce Data

• Orders

• Revenue

• Products

• Customers

• Cart activity

• Checkout data

• Sales performance

• Channel performance

• Store analytics

Usage Data

• Pages or features you use

• Dashboard activity

• Integration activity

• Device and browser information

• IP address

• Error logs

• Performance data

Support and Communication Data

• Your message

• Support request details

• Attachments you share

• Communication history

3. How We Use Your Information

We use your information to provide, improve, and protect Pasare.

This may include:

• Creating and managing your account

• Connecting your ecommerce integrations

• Syncing and displaying business data

• Generating dashboards, reports, and insights

• Providing AI-powered analysis

• Processing payments and subscriptions

• Improving platform performance

• Responding to support requests

• Preventing fraud, abuse, or security issues

• Sending important product or account updates

We do not sell your business data to third parties.

4. AI Data Analysis

Pasare may use AI features to help analyze your ecommerce data and provide insights, summaries, patterns, or recommendations.

AI features may process data such as:

• Sales trends

• Product performance

• Customer behavior

• Channel comparison

• Conversion metrics

• Business questions submitted by users

AI-generated insights are meant to help you understand your data better, but they should not be treated as guaranteed business advice.

5. Connected Platforms and Third-Party Integrations

Pasare allows you to connect third-party platforms, marketplaces, and ecommerce tools.

When you connect an integration, you allow Pasare to access and process selected data from that platform.

Third-party platforms may have their own privacy policies and terms. Pasare is not responsible for how those platforms collect, use, or protect your data.

You can disconnect integrations from your Pasare account settings when available.

6. Payment Information

If you subscribe to a paid plan, payment details may be processed by our payment provider.

Pasare does not directly store full credit card numbers or sensitive payment credentials unless clearly stated. Payment providers may collect and process payment data according to their own privacy policies.

7. Cookies and Tracking

Pasare may use cookies and similar technologies to improve the website and platform experience.

Cookies may help us:

• Keep you signed in

• Remember preferences

• Understand website usage

• Improve product performance

• Measure marketing activity

• Detect security issues

You can manage cookies through your browser settings, but some features may not work properly if cookies are disabled.

8. How We Share Information

We may share limited information with trusted service providers that help us operate Pasare, such as:

• Hosting providers

• Analytics tools

• Payment processors

• Customer support tools

• Email service providers

• Security and monitoring tools

• Integration infrastructure providers

These providers are only allowed to use your information to help deliver Pasare services.

We may also share information if required by law, legal process, or to protect Pasare, our users, or the public.

9. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration.

These measures may include:

• Secure data transmission

• Access control

• Account authentication

• Monitoring and logging

• Infrastructure security

• Limited internal access to sensitive data

However, no online service can guarantee complete security. You are responsible for keeping your login details safe.

10. Data Retention

We keep your information only as long as needed to provide Pasare, comply with legal obligations, resolve disputes, and improve our services.

If you delete your account or disconnect an integration, some data may be removed, limited, or retained for a period of time as required for backup, security, legal, or operational purposes.

11. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of certain data

• Object to certain processing

• Request a copy of your data

• Disconnect third-party integrations

• Cancel your account or subscription

• Opt out of non-essential emails

To request changes to your data, contact us at hello@pasare.com.

12. Marketing Emails

We may send product updates, feature announcements, or marketing emails.

You can unsubscribe from marketing emails anytime using the unsubscribe link in the email. We may still send important account, billing, security, or service-related messages.

13. Children’s Privacy

Pasare is designed for business use and is not intended for children.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and remove it if necessary.

14. International Data Processing

Pasare may process and store information in countries where we or our service providers operate.

By using Pasare, you understand that your information may be transferred, stored, or processed outside your country of residence.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. If the changes are important, we may notify you through the platform, email, or website.

Continuing to use Pasare after updates means you accept the revised Privacy Policy.

16. Contact Us

For questions about this Privacy Policy or your data, contact us at:

Pasare Support
hello@pasare.com